Monday, January 21, 2008

Help and Support service not running

When I go into Manage Your Server and then click on 'More Tools', it gives me an error message.
It says that Windows cannot open Help and Support because a system service is not running.
It says to fix the problem, start the service named 'Help and Support'. When I go into Services, there is no such service name listed.

Answer:
How to add Help and Support service back into Service Manager

  1. Open a command prompt.
  2. Navigate to %windir%\PCHealth\HelpCtr\Binaries
  3. Run “start /w helpsvc /svchost netsvcs /regserver /install
  4. Once this command completes the Help and Support service should now appear in services.msc
  5. Start the Help and Support service

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